April 17, 2014

FAQ

Q. What makes a med-spa different from a regular spa?
A.Med-spas are held to higher standards by both federal and state law. The same drive for excellence which led Dr. Barnett to achieve Ivy League training and leadership capabilities in surgery also apply to the spa’s standards of hygiene, confidentiality and professionalism.

Q. What is the difference between a swedish massage and a therapeutic massage?
A. Swedish massage uses a variety of techniques designed to relax muscles, increase circulation and improve overall health. Custom therapeutic massage targets specific areas using various modalities, which may include deep tissue & myofascial techniques, to achieve a therapeutic result.

Q. What is a body polish?
A. A body polish is a gentle form of exfoliation.

Q. What is a hot stone massage?
A. A stone massage uses heated, smooth, river rocks. The stones are placed on key points on the body to help energize pathways and gently massage the body. You can feel the heat as it melts the stress away: it is a very relaxing massage and can be enhanced with aromatherapy oils.

Q. How does a couples massage work?
A. Any of our massage treatments may be done in the Couples Room. Bring a friend or a loved one and be pampered in the same room, on separate massage tables by our qualified therapists.

Q. What is spice exfoliation ?
A. Traditionally called Lulur, our spice exfoliation uses a mixture of rice powder, turmeric (spice), and sandalwood powder base.

Q. What should I wear?
A. Come as you are! Our spa robe and slippers are available in the private dressing room. You may place all personal items in the keyed lockers. Please turn all cell phones and pagers to silent mode before entering the spa to ensure a relaxing time for all.

Q. Do you have to take off all of your clothes to get a massage ?
A. Your privacy and comfort is important to us. You will be properly draped at all times during treatment but you may choose to wear loose clothing, a bathing suit or undergarments if you prefer.

Q. What do I wear for a Thai yoga massage?
A. Loose fitting workout-type clothing.

Q. Is there a shower available?
A. We do have showers available before or after treatments. You may also add a private jacuzzi bath to complement any treatment; 20 minutes for $25. Floral bath – 30 minutes for $40.

Q. What is proper spa etiquette for gratuities?
A. Gratuities are not included in our prices. We recommend tipping according to your satisfaction of services: your therapist will greatly appreciate your generosity. Customary gratuity is 15-20% of total services.

Q. What kind of skin care lines do you carry?
A. We carry scientific – Osmosis, [Comfort Zone] and ProCyte’s Neova skin care products.

Q. What kind of products do you use for the body treatments?
A. Our body treatments are specially prepared for each appointment. We use organic, natural massage and glow oils as well as essentials by Thailand’s Ytsara and Italy’s [Comfort Zone].

Q. Do you offer lunch?
A. Yes, for an additional charge you may choose something from our menu.

Q. Can you accommodate group packages or spa parties?
A. Yes. Please call for more details.

Q. What if I arrive late for an appointment?
A. All spa appointments have been designed to allow appropriate time for the full enjoyment of the service. Your late arrival may limit our ability to offer the fullest experience possible.
Q. How early should I arrive for my appointment?
A. Arrive 15 minutes prior to your first scheduled appointment allowing for any necessary paperwork and changing clothes.

Q. Where are you located?
A.  Click here for directions and a map.

Q. What forms of payment do you take?
A.
We accept personal checks, cash, VISA, MASTERCARD, DISCOVER, SPA FINDER GIFT CERTIFICATES and CARE CREDIT.
Click here to apply for a Care Credit Card if you dont already have one: