July 24, 2014

Spa Policies

Arrival

Please arrive 10 -15 minutes prior to any first time appointment to fill out the appropriate forms and to ensure you receive the full benefit of our spa.

Late Arrivals

All spa appointments have been designed to allow the appropriate time for the full enjoyment of the service. Your late arrival may limit our ability to offer the fullest experience possible,
as well as affecting other clients.

Cancellations

Please allow 24-hour notice for cancellation of all appointments. There will be a charge of 50% of the scheduled service for less than 24 hours notice, and 100% for any no shows. This policy also applies to gift certificate holders.  Any appointments over $100.00 require a credit card number to secure the appointment: the credit card will not be charged, this is strictly used to secure your appointment and comply with our cancellation policy.

Confirmation Policy

A spa coordinator will confirm with you the day before your scheduled appointment.

Etiquette

In order that the Mandala Med-Spa may provide all clients with the very best of care, please respect these policies while in the spa:

Please maintain conversations at a considerate volume.
No cell phones or pagers.
Please secure all valuables, as we cannot be responsible for any lost or stolen items.

Massage and Body Treatments

Speak with the therapist directly about style and depth of pressure. All Mandala Med-Spa practitioners are trained to ensure quality service and excellent technical skill.

Gift Certificates (click here)

Give the gift of health and beauty! Certificates are a memorable expression of caring for any occasion and are available in any denomination and may be used towards all services.
They are not transferable.

Gratuity

Gratuities are always appreciated and are not included in our service prices

Hours

Monday thru Saturday     10am – 7pm